PSYfiers Privacy Policy

Privacy policy for download as PDF

PSYfiers AG («PSYfiers»; «we») values your privacy. We process your personal data responsibly, in accordance with the applicable legal requirements and in line with the declarations in this privacy policy. PSYfiers assumes responsibility for the processing of data in connection with the Mission Team, Mission Career and mission future Services, the «PSYfiers Services».

Mission Team Services
Mission Teamis a software-supported in presence or on-line workshop that raises team members› awareness of their strengths and strengthens trust within the team. A computer avatar guides through the workshop, the process of which the participants otherwise control themselves.

Our Mission Team Services include the website «missionteam.swiss» («Website»), the Mission Team Customer Portal («CP»), the Mission Team Workshop («Workshop») and the application Visual Implicit Profiler (VIP)® («VIP»). Website, CP, Workshop and VIP together form the «Mission Team Services».

Mission Career Services
Mission Career is a software-based working tool developed as a mentoring and coaching basis for professionals such as HR experts, coaches, vocational and career advisors. Mission Career provides different profile modules in the evaluation: Strengths Profile, Personality Profile, Communication Profile, Professional Role Profile. Our Mission Career Services include the website «psyfiers.ch» («P-Website»), the PSYfiers Customer Centre («CC»), the application Visual Implicit Profiler (VIP)® («VIP»). P-Website, CC and VIP together form the «Mission Career Services».

mission future & mission future Team Services

mission future and mission future Team are software-supported tools developed as educational and advisory resources for educators. These instruments offer various profile modules, including strengths profiles, personality profiles, professional role profiles, and communication profiles.

Our mission future Services encompass the websites mission-future.com, mission-future.swiss-skills.ch/school/, and mission-future.swiss-skills.ch/team/ (collectively referred to as «mf-Websites»). Additionally, they include the associated teachers’ portals containing all relevant materials («mf-TP»), the mission future Admin Portal («mf-AP»), and the Visual Implicit Profiler (VIP)® application («VIP»). Together, the mf-Websites, mf-TP, mf-AP, and VIP constitute the «mission future Services».

In the following explanations, the Mission Team, Mission Career, and mission future services are collectively referred to as «PSYfiers Services.» The various customer and teacher portals and centers are collectively referred to as «PSYfiers Customer Portals» and the various websites we operate as PSYfiers Websites.

In the following explanations regarding data protection and transparency notices, we describe how we collect and process your personal data (as well as certain technical data without personal reference) when you inquire about the PSYfiers Services via the PSYfiers Websites, email, or telephone, use our PSYfiers Services and PSYfiers Customer Portals, and in this context, order or use licenses.

Provision of the PSYfiers Services
You can visit the various PSYfiers Websites and find out about PSYfiers Services without telling us who you are. As occurring during any other connection with a webserver, the server by means of which we deploy our online Services stores certain technical data automatically for a short period of time. These data include the IP address and the system software of your computer, the date and time you accessed our websites, as well as the type of browser by means of which you access online services. Storing of such data is necessary for the optimal and safe deployment of our PSYfiers Services.

Newsletter, Enquiries and Orders
When you contact us via the contact forms on the PSYfiers Websites and PSYfiers Customer Portals (for customers and teachers), by email, or by phone, or when you order PSYfiers Services through an order form, we collect the information you provide to us.

We gather the following information via the Newsletter registration form:

  • First name and surname*
  • E-mail address*
    * = mandatory fields

You can unsubscribe from the newsletter at any time.

We gather the following information via the contact forms on the websites:

  • First name and surname*
  • E-mail address*
  • Telephone number
  • Name of the company or organisation on whose behalf you are contacting us*
  • Address*
  • Your enquiry/message to us*
    * = mandatory fields

In cases where the contact form is also being used to validate your status as a professional or teacher, we also ask about your position in the organisation and your professional activity. We collect and process your personal data solely for the purpose of responding to your inquiry. If no further collaboration ensues, your data will be deleted after 30 days. However, if a working relationship is established, your information will be added to our customer database. You have the right to request the deletion of your data at any time.

We request the following information for registration at our PSYfiers Customer Portals:

  • E-mail*
  • Form of address*
  • First name and surname*
  • Preferred language of communication*
  • Name of company or organisation (in the case of private individuals, first name and surname)*
  • Selected currency*
  • Invoice address*
  • Delivery address
    * = mandatory fields

For the purchase of licenses in the CC, our payment system partner, Stripe (stripe.com), requires additional information to process the payment. This information is not accessible to PSYfiers; we only receive the payment confirmation from Stripe.

Processing of data in the Visual Implicit Profiler (VIP)®
The Visual Implicit Profiler generates individual strength and personality profiles for all participants. These form the basis for the documents, materials and exercises mapped out in the PSYfiers Services. Participants establish their strengths and personality profile by completing a visual questionnaire in the VIP application.

Participants access the VIP application by signing in with the access code they receive or via a link that does not need any access codes. In the beginning of the questionnaire, they will be asked to fill in their first and last name. Instead of giving their actual name, participants are free to use a pseudonym in certain cases (minor users). On the strength profile in the workshop documents, the first and last name or the pseudonym of participants will appear. In addition, participants are being asked their year of birth and their gender for statistical purposes. 

The strength and personality profiles of the participants will be sent to the e-mail that the PSYfiers client has registered in the PSYfiers Client Portals. It is up to the PSYfiers clients to inform their users (i.e. students, employees or other participants) and to obtain their approval that the profiles will be sent to the PSYfiers clients. PSYfiers clients will discuss with their students, employees or other participants whether and to whom they will further forward the profiles. First name and surname or the pseudonym of the respective user of the VIP application will be deleted by PSYfiers thirty days after the VIP has been carried out. Through this, we anonymise the data generated via the VIP application so that neither we, nor the PSYfiers clients, nor the users themselves can assign the data to a specific participant. We store these anonymised data separately and create statistical analyses based on them. This provides us with information for the improvement and further development of the VIP application and the PSYfiers Services.

The use of the VIP application is voluntary. Participants in a Mission Team Workshop can also choose not to use the VIP application, in which case they also forgo receiving their individual strengths profile.

Mission Team and mission future Team Workshops

The Mission Team Workshop and its abbreviated version, the mission future Team Workshop, utilize an interactive website hosted by PSYfiers («MT Platform»). Participation in the MT Platform is voluntary. PSYfiers requests participants to provide their first and last names, which are linked to the email address used for the Visual Implicit Profiler (VIP) to facilitate the workshop. Participants may choose to use a pseudonym instead of their real name. The initials of the provided names appear in the team profile, which only participants and the registered customer in the portal can download. PSYfiers does not collect any additional data

Analysing and optimising the use of online Services
We use Google Analytics to analyse the use of our PSYfiers Services and to gather information for the purpose of optimising them. Google Analytics is an analysis service by Google LL.C. Google Ireland Limited is the provider of the service and responsible for the processing of data given by users in Switzerland and EEA countries.

Google uses Cookies to analyse and compile reports with regard to the use of online Services, and to provide us with further web analysis Services. We use Google Analytics with activated IP masking only. This means, that your IP address in Switzerland or EAA countries will be condensed and that we are unable to identify you by means of data gathered by Google Analytics. You can prevent Google Analytics from using your data by downloading a browser add-on to deactivate Google Analytics.

Cookies
We use Cookies to ensure that you can use our PSYfiers Services in the best possible way and to obtain indications that might help us further improve them. Cookies are text files that are downloaded onto your computer or mobile device when you visit a website.

Some of the cookies we use with our PSYfiers Services, in particular during the Mission Team and mission future Team workshops, are session cookies. They enable some of the movements on our website. In addition, our web analysis service provider uses cookies to enable web analysis for the purpose of optimising our online Services.

Purpose of data processing and legal bases
We gather and process your personal data to provide you with PSYfiers Services according to our contractual and legal duties. They include the following purposes of data processing:

  • Providing the PSYfiers Services
  • Answering your questions and processing your orders
  • Preparing, compiling, and producing your documents
  • Generating strength profiles by means of the VIP application
  • Supporting your activities in connection with our services
  • Processing requests for support and services
  • Invoices and handling our contractual relationship with the entity on behalf of which you contact us or registered for PSYfiers Services in the PSYfiers Customer Portals.

We have a legitimate interest in processing this data as it serves the purpose of providing you with PSYfiers Services according to our contractual duties.

In addition, we have a legitimate interest in processing your personal data for the following purposes:

  • Analysing and optimising online Services
  • Informing clients about new developments at PSYfiers (you can unsubscribe from receiving such information at any time)
  • Fulfilling our legal obligations and asserting our legal rights

Legal bases for the data processing described in this privacy policy therefore include our legitimate interest in providing and billing, as well as in optimising PSYfiers Services for our clients and in the interest of the respective users (i.e. students, employees or other participants) of these services. Some of the processing of data is thus necessary to fulfil our legal obligations (e.g. obligation to preserve records).

Data security
We take appropriate technical and organisational measures in the interest of the integrity and confidentiality of personal data. Risk evaluation, especially with regard to access control/admission control, as well as methods to routine monitoring, assessing, and evaluating the effectiveness of measures are implemented accordingly.

Duration of data processing
We store your personal data only to the extent and duration required to fulfil the purposes laid out in this Privacy Policy and within our legitimate interest and legal obligations.

Disclosure of your personal data to third parties
In order to provide the PSYfiers Services and fulfil the purposes laid out in this privacy policy, forwarding personal date to the following categories of recipients might be necessary:

  • External service providers (e.g. provider for Services we use to prepare, analyse, and optimise our online Services)
  • Suppliers or business partners we may collaborate with to coordinate and process your enquiries and orders
  • Authorities and courts of law, if necessary

Such recipients are usually based in Switzerland, EU or EEA members, or countries with appropriate data privacy laws. Potential forwarding of data to recipients in other countries will be based on approved guarantees (contractual agreements or the Swiss-U.S. Privacy Shield framework).

Your rights with regard to personal details
With regard to personal data, you have 

  • the right to obtain information regarding to your personal data we process,
  • the right to obtain a copy of all personal data that are being processed,
  • the right to have personal data corrected,
  • the right to have your personal data deleted,
  • the right to object to the processing of your personal data, and
  • the right to file a complaint with the competent supervisory authority.

Please note that there are exceptions. We might have to store your personal data despite your objection in order to observe legal obligations to preserve records or to maintain prevailing public interests, the interests of clients (e.g. clients conducting a workshop), or our own interests (e.g. to assert legal rights).

Contact
Should you have any queries with regard to data protection in connection with Mission Team Services, or should you intend to assert your data subject rights, please contact us at info@psyfiers.ch or write to:

PSYfiers AG
Sumpfstrasse 5
P.O Box 224 
CH-6312 Steinhausen
+41 41 500 04 76

Our representative with regard to data processing in the EU (where we are subject to the GDPR) is
VGS Datenschutzpartner UG
Am Kaiserkai 69
20457 Hamburg
Deutschland
You can contact our EU representative at info@datenschutzpartner.eu.

Amendments to this privacy policy
We reserve the right to amend our privacy policy at any time. The version available on our website will apply.

Last amended: 10 February 2025